Return & Refund Policy

At Badger Creek Apothecary, every product is handcrafted in small batches with care. We want you to be happy with your purchase and take pride in the quality of everything we make.

All Sales Are Final

Due to the personal nature of our handmade skincare and body care products, all sales are final. For hygiene and safety reasons, we do not accept returns or exchanges for change of mind, scent preferences, or products that have been opened or used.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

When contacting us, please include:

• Your order number

• A description of the issue

• Photographs of the product and packaging, if applicable

We will review the situation and work with you to provide an appropriate replacement or refund.

Refunds

If a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Order Cancellations

Because our products are prepared and packaged in small batches, cancellation requests must be made before an order has shipped. We cannot guarantee cancellation once an order has entered processing.

Contact Us

For questions or concerns regarding your order, please contact Badger Creek Apothecary through the contact information provided on our website.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Thank you for supporting our small business and choosing products made with intention and care.